How far from the focus to the expertise?

"Our success is built on a professional team, keep improving the quality awareness and quality of service and service attitude basis, we must first find a suitable market segments and solutions, and then focused to do so, consistently, so deep to do through. "This is a Microsoft Gold Certified Partner - Shanghai Grape City Information Technology Co., Ltd. (hereinafter referred to as grape City) Vice President Lee said in an interview are the words, which is the grape has always been adhering to the corporate philosophy of the city.

Technology first, focus on the professional achievements

Grape City into China since 1988, has always focused on technology development, focused on production and sales enterprise, specializing in IT technology play a greater value in the customer service role. It is this focus, the professional achievements of the grape City, Shideputao City as a software company, Microsoft's China region through the first CMMI 4 绾?(software Yanfa Capability Maturity Model) Certified Partner.

As a foreign-funded enterprises to enter China since the beginning of grape City, location is very clear focus on the Microsoft platform-based software development, implementation and training services. In the years of technical development and implementation based on the technical strength not only continue to strengthen, the customer is also deepening the understanding of business, customer service experience is enriched. Years of dedicated, accumulated enough resources and strength. Grape City in transition to provide customers with integrated solutions to their technology, services, advantages more fully into play. Grape City in many cases, we can see the advantages of its technology brings unique value to customers.

For example in 2007, in the implementation of a Fortune 500 client MOSS (Enterprise Information Portal) solution of the project, the city successfully grape existing customers in more than 20 different types of systems to the MOSS platform set under the goal of the system integration and to help clients achieve IT efficiency. In this project, more than 20 system integration, both technically and from the coordination of the existing system provider, has a great challenge.

In order to give full play to the role of MOSS platform, organized the city's grape technical consultant also carried out a number of technical breakthroughs, while the power company's technology organization to coordinate efforts to solve MOSS Microsoft technical support for multi-system integration issues, on the other hand the technology Consultants are divided into several groups, coordination of client resources, respectively, a provider of a way to communicate with the existing system to address the issue of integration of various systems. In many system providers to communicate with, the grape is not only the city's technical consultant demonstrated superb communication skills, but also to the customer's understanding, mastery of each system to win customer trust and praise.

Grape City in focus, while also continue to sum up the common customer needs, with targeted product development. It is understood that being a city built entirely on grape MOSS platform workflow product research and development, this product can significantly reduce the user based on the MOSS platform workflow system implementation and development costs. For business users and IT departments can conduct its own business process design, greatly reduce the learning cost and the learning curve.棰勬湡灏嗗湪浠婂勾7銆?鏈堜唤鍦ㄤ腑鍥藉競鍦烘帹鍑恒?

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銆??姣斿鍦ㄦ煇涓叏鐞冩?璁よ瘉鍏徃鐨勫ぇ涓崕鍖哄疄鏂組OSS绯荤粺鐨勬渚嬩腑锛岃憽钀勫煄涓嶄粎鎴愬姛鍦板疄鐜颁簡瀹㈡埛瀵规枃妗ｇ鐞嗙殑涓ユ牸瑕佹眰锛屾洿灏嗚繖绉嶆枃妗ｅ綊绫荤鐞嗗彉鎴愪簡鑷繁鐨勪紭鍔匡紝鍦ㄥ悗鏉ユ湇鍔″叾浠栧鎴锋椂鍙戞尌浜嗛噸瑕佷綔鐢ㄣ?

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銆??鍚庢潵锛岃憽钀勫煄鍙﹀鐨勪竴涓鎴蜂篃鏈夌被浼肩殑鏂囨。绠＄悊闇?眰銆傝憽钀勫煄灏嗗叾鑳藉瀹炵幇鐨勫姛鑳藉睍绀虹粰瀹㈡埛鏃讹紝浠ゅ鎴峰ぇ涓鸿禐璧忓苟褰撳嵆涓庤憽钀勫煄绛剧害銆?br />
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Performance Assessment: Partial and Correction of the continued search of the game [1]

"Performance Assessment" - The ghost kept the staff in each hovering overhead. In the seemingly unfair system, the undeniable, no matter which assessment method is inevitably the Cunzai are problems, "dead": a small number of Ren pair of Da Duoshu Zaocheng the negative psychological impact; 鍙?Zhuiqiu short-Er Hushichangqi benefits ; not only results-oriented continuous improvement; examine individual performance caused by competition, conflict and team performance can not be unified; passive acceptance of supervision and staff appraisal gap between individual initiative and bring people scoring so unfair.

There was a survey: 80% of the domestic corporate human resources management workers at least the performance results is a negative attitude, that the abolition of the performance appraisal system does not affect efficiency.

Then, "how the performance evaluation process transparent? How to reach not only for the short-term performance, and guarantee the performance of enterprises and individuals and the ability to continue to grow? How to assess the passive, active employees supervised into the improvement?" Tianjin Tasly Pharmaceutical Co., Ltd. through the "difference analysis" approach, which examines each month plan and the results will be analyzed to find the causes of the differences, and then propose ways to improve. See current management case - "a constantly" seek partial and Correction "game."

Constantly looking for differences in the performance management

In Tasly managers who seems more like a so-called management "continues to find the error and correct the deviation" of the dynamic game.

Production Minister Zhang little older, but the people who control a lot. The most important departments as the company, she should be responsible for the daily production schedule. "My main job is every day staring production plan and actual performance, to find out the 'fork child' of the place, then I will organize relevant departments and with the parties to analyze the reasons." Zhang minister in charge of the production system , the reporter saw each process each of the following main tasks and sub tasks in the completion of each day. Which is not completed as planned targets had been clearly marked and indicate the reason for not completed. "March 6 program yield is 1600kg, but the actual output is only 1556kg. Because of the need for plant materials to be every three months by the microbial check the delay. But the time factor in the early planning does not take into account go. Through such a difference analysis, we 鍦?formulated quarter and month of plans, such factors will be taken into account. Meanwhile, we also plan timely adjustments Liao Sheng Chan. "production Bu Minister Chang told reporters. By variance analysis, production concluded in March of the production plan targets arising in the implementation of bias and why. One of 11 unplanned work, plan to adjust 5, poor planning one, producing an abnormal, unusual one device, an unusual public media.

In accordance with the relevant provisions of the company, department work plan will be rolling adjusted every three months, while the monthly meeting organized by the company sector "key performance indicators and error analysis of the project will", every week, organized by the department related to analysis of individual will find the differences between the evaluation and management quality.

In Tasly the company every year, like most other companies, will raise the overall strategic objectives of the year, then according to different departments and positions, down to every level to implement the individual, the formation can be quantified, specific indicators. The department is concerned, mainly the performance goals and management objectives. Mainly for posts and individual performance objectives and development goals. The reporter saw in the "Compound Danshen Dropping Pills cost savings of 10%" This is a corporate goal of eventually broken down into 67 levels of dozens of small targets.

Meanwhile, each department will develop projects and post monthly, every week, every day of the corresponding plans and targets. Through a set of internal self-developed system, each position of the employees will know clearly what the aim of a day's work, contains the criteria. Each layer of management through the completion of statistical indicators of the situation every day, you can keep track of the progress, understand the problem link.

"These indicators are some of the major indicators must be done, such products have a 100% pass rate, this indicator is rigid, and must be observed and achieved. But in practical production and management, there are many factors that have not certainty, in the dynamic changes, leading to the implementation of the results, with the original formulation of plans and benchmarks are different and directly affect the completion schedule. in understanding the work of the whole process, the progress of each stage, the most important For each of the indicators are different. "Tianjin Tasly Pharmaceutical Levin, managing director summarized this:" The essence of performance management, ongoing management of target setting, benchmarking, change and correction. just like the missile can only continue at the target by adjusting the parameters of the same. "






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